National Ombudsman Resource Center

AoA will hold a competition for a cooperative agreement to operate the National Long-Term Care Ombudsman Resource Center. The cooperative agreement will provide for training, technical assistance and support to the States Offices of Long-Term Care Ombudsman Programs, including local ombudsmen, in every State, Territory, and the District of Columbia.The overall Center goals for the new grant cycle will be to: (1) enhance the skills, knowledge, and management capacity of State Long-Term Care Ombudsman programs to enable them to effectively respond to residents complaints and represent their interests on both an individual and systemic level; and (2) strengthen this Older Americans Act core program by developing innovative, effective approaches for states to provide Long-Term Care Ombudsman Program services to long-term care facility residents.